بيان دور المنصة كوسيط

Bodrum Villa Escape is an e-commerce intermediary service provider connecting villa owners and guests. This statement shows clearly which party is responsible for what during the booking process.

الاسم التجاري

KALYNDA TEKNOLOJİ HAVACILIK VE TURİZM LİMİTED ŞİRKETİ

رقم MERSIS

0493152313600001

رقم السجل التجاري

13265 (Muğla Ticaret Sicili Müdürlüğü)

الرقم الضريبي

4931523136

مكتب الضرائب

Dalaman Vergi Dairesi

العنوان المسجّل

Söğütlüyurt Mah. İstiklal Cad. No: 57, 48770, Dalaman / Muğla, Türkiye

عنوان KEP

— (ستُستكمل من الإدارة) —

تسجيل ETBİS

— (ستُستكمل من الإدارة) —

البريد الإلكتروني

— (ستُستكمل من الإدارة) —

الهاتف

— (ستُستكمل من الإدارة) —

1. What Bodrum Villa Escape is responsible for

• Publishing listings, displaying the permit required under Law No. 7464 and removing listings without a permit.
• Operating the booking process (availability, price calculation, request/confirmation) correctly; providing and storing the pre-contractual information form and the distance contract for the guest.
• Collecting the deposit and refunding it in case of cancellation; paying out to hosts.
• Errors originating from the Platform and damage caused through Bodrum Villa Escape's own fault.
• Airport transfer: this is Bodrum Villa Escape's own service; Bodrum Villa Escape is responsible for arranging it, its price and refunds.
• Processing of personal data by the Platform (Privacy Notice).

2. What the villa owner (host) is responsible for

• Performing the accommodation service in line with the listing: the villa's condition, cleanliness, safety, pool, key handover and services during the stay.
• The validity of the tourism rental permit, the condominium board resolution, tax, insurance and other local legal obligations.
• Identity notification of everyone staying, under Law No. 1774.
• Collecting the balance and the damage deposit, and refunding the deposit.
• Issuing the invoice or receipt for the accommodation service.

3. What the guest is responsible for

Providing accurate information, observing capacity and house rules, presenting identification, using the villa with care and compensating damage caused through their fault.

4. If something goes wrong

Raise accommodation issues with the host first through Platform messaging; if unresolved, contact us at — (to be completed by management) — · — (to be completed by management) —. As an intermediary, Bodrum Villa Escape makes reasonable efforts to mediate; your right to apply to the consumer arbitration committee and the courts is reserved.